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FAQ

Frequently Asked Questions

FAQs

How does a Battery Work?

A storage battery is an electrochemical device; it stores chemical energy which can be released as electrical energy.


It consists of the following:
  • Negative active material (Cathode)
  • Positive active material (Anode)
  • Electrolyte (Ions Carrier)
What is the difference between a Conventional Batteries and a Maintenance-Free Batteries?
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What do I look for in buying a new battery?

  • Nature of use/ applications (Starting, lighting, standby, etc)
  • Nominal voltage (2V to 12V)
  • Rated Capacity (AH)
  • Power requirement (SLA Batteries)
  • Dimensions
  • Polarity
  • Terminal type (Standard, Small, Marine Twin, Ford , etc)
What are the applications of Conventional, Maintenance-Free, GP-X, SLA & Motorcycle Batteries

Conventional & Maintenance-Free Batteries

For starting, lighting & ignition of vehicles, trucks, buses, 4X4 vehicles and SUV.

GP-X

Heavy duty with dual purpose for high cranking power & deep discharge usage, specially for diesel driven vehicles, 4X4 vehicles, marine and recreational vehicles.

SLA battery

For cyclic use:

Portable power tools, power toys, electric wheel chairs, electrically operated vehicles, portable cameras, video cameras, etc.

For standby use:

UPS, auto gate, fire alarm and security equipment, medical equipment, inverter, emergency lighting system, power generation plant, emergency power plant and supply, telecommunication equipment, etc.

Motorcycle battery

Greater starting power for motorcycles in all weather conditions.

How do we perform Preventive Maintenance on the battery?

  • Maintain of correct electrolyte level for conventional battery is required but is not required for Maintenance-Free Batteries.
  • If electrolyte level falls below the low level, add deionised battery water until high level line indicator.
  • Check & ensure terminal connectors are tightly fixed and cleaned.
  • Remove corrosive residues from terminal posts.
  • Check battery indicator color for Maintenance-Free Batteries.

Green color: Good
Black color: Weak and need to recharge
White color: To check or replace battery

How do I test a battery?
  • Measure Open Circuit Voltage (O.C.V) >12.0V.
  • Measure S.G of electrolyte for conventional battery >1.20.
  • Load with a Load Tester and ensure load voltage > 9.0V.
  • Check indicator color for Maintenance-Free Batteries.

Green color: Good
Black color: Weak and need to recharge
White color: To check or replace battery

How do I know if my charging system is OK?
  • A car charging system comprise of an alternator, voltage regulator, indicator and gauge.
  • Crank start the car engine & rev up to 2000rpm for 2 minutes. Measure the battery voltage which shall be between 13V to 15 V.
  • Voltage above 15V indicates overcharging.
  • Voltage below 13V indicates undercharging.
  • If your charging system does not meet the above requirement, please consult your battery dealer or your vehicle service center.
What is the warranty period of the battery?
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How do I install a battery?
  • Choose the correct type of battery.
  • Turn off the engine and remove ignition key.
  • Remove the negative cable first to minimize risk of shorting of battery, then remove positive cables and bracket/ hold-down.
  • Clean the terminal connectors (Pos & Neg).
  • Replace with the new battery.
  • Connect the positive cable to the positive terminal then followed by negative cable to negative terminals. Make sure the polarity is correct.
How can I increase the life of the battery?
  • Regular maintenance of electrolyte level for conventional battery.
  • Add battery water only if electrolyte level is low and do not overfill the battery.
  • Do not operate unnecessary accessories when the engine is not running.
  • Store unused battery in a cool & dry location and recharge when battery reaches 80% state of charge or after three months, which ever comes first.
  • Do not leave the vehicle idle/unused.
What are the most common causes of battery failure?
  • Deep discharge (e.g. leaving your lights on while engine is not running).
  • Loss of electrolyte due to overcharging.
  • Wrong application or under capacity battery.
  • Top-up with liquid other than battery water.
  • Corrosion
  • Excessive vibration.
What is the definition of 20 hr Rated Capacity, Reserve Capacity and CCA?

20 hrs Rated Capacity

The amount of electricity (AH) that a full charged battery can deliver for 20 hours under specific conditions.

Reserve Capacity

Ability of a battery to deliver 25 amp to operate essential accessories and lighting of a car if the alternator or charger fails.

CCA

Ability of a battery to crank start a vehicle at temperature of -18°C.